Mô tả công việc

• Work with the Director of Sales on manpower planning and team management.
• Coach, train and mentor team members, and build a diverse, high-performing team.
• Partner closely with other departments (F&B, Banquet, Front Office, Engineering...) to ensure meetings and events run smoothly.

Financial

• Contribute to the annual departmental operating budget and financial plans.
• Prepare forecasts, plans and productivity reports; maintain accurate records of contacts, contracts, timelines and post-meeting notes.
• Negotiate room rates, meeting and event packages, and hotel services within approved booking guidelines, selling the hotel’s USPs and upselling wherever possible.
• Proactively solicit, develop and follow up on business and leads from corporate accounts, event and meeting planners, government departments, airlines, travel agents, tour operators and other MICE business generators.
• Monitor local competitors, conduct market research and analysis, and stay current on trends in audio-visual and meeting technology.
• Attend trade shows and industry events when required.

Guest Experience

• Maintain a regular pattern of sales calls and meetings with key decision-makers in target markets.
• Manage existing accounts, including the corporate head-office relationship and each company’s hotel booking history.
• Plan and conduct familiarization tours and site inspections.
• Maintain regular contact with IHG hotels in the region and the regional reservation office; refer leads to the appropriate IHG colleagues.
• Travel when required to promote the hotel and develop potential business.

Responsible Business

• Build the hotel’s awareness and reputation in the local community.
• Advise clients on meeting options that reduce waste, save energy and minimize environmental impact.

Accountability

• Achieve meeting room and event sales targets for your allocated segment, together with the desired guest experience scores.

Quyền lợi được hưởng

• 14 annual leaves per year, 1 paid birthday leave
• Health Care Insurance
• Competitive base salary and lucrative commission structure
• Opportunities for career advancement
• A supportive and collaborative team environment

Yêu cầu công việc

• Minimum 3 years of sales experience in a 4-5 star hotel (Corporate/MICE preferred)
• Degree in Hospitality or equivalent
• Proficient in Microsoft Office and Opera Sales
• Strong negotiation, customer relations and time management skills
• Proactive, professional, a strong team player
• Valid driver’s license is an advantage

Yêu cầu hồ sơ