Position Overview

We are seeking a motivated and client-focused Account Executive to join our team in Da Nang City. In this role, you’ll act as a key bridge between clients and internal teams to help design, execute, and optimize marketing strategies across digital, social, and creative channels. The ideal candidate must have experience in marketing, communications, and some exposure to the hospitality industry, with a passion for delivering results and building lasting relationships.

Learn more: chiic-digital.com

Responsibilities:

Client Relationship Management 

• Build strong relationships with clients through regular meetings (especially in Ho Chi Minh City and assigned areas).
• Act as a trusted advisor, not just handling tasks but also giving useful ideas on revenue, distribution, and digital marketing for hotels.
• Take full ownership of client satisfaction and work to keep long-term partnerships.
• Be the main contact between clients and internal teams (creative, OTA, and web development).
• Clearly understand client needs and communicate them to internal teams for smooth execution.
• Review all work before sharing with clients to ensure quality and brand consistency.
• Identify opportunities to offer additional services that can improve client performance.
• Share market insights to support better proposals and client strategies.

Financial Responsibility

• Follow up on client payments and ensure timely collection.
• Support contract renewals and pricing discussions as per company guidance.

Business Development

• Build and maintain a structured database of potential hotel clients in assigned markets.
• Proactively reach out to new prospects and generate qualified meetings every month.
• Identify opportunities to win new clients, including those working with competitors or managing internally.
• Support new business efforts by sharing local market insights.
• Represent the company in industry networking and build strong brand presence in the local hospitality market.

Making work evaluation reports, reporting performance and reporting related KPIs.

Benefits:

• Competitive salary package with performance-based pay, annual bonus, and other compensations.
• Clear career development pathway with exposure to cutting-edge marketing and advertising techniques.
• Periodic performance review after 6 months of signing the official contract.
• Opportunities to collaborate and participate in business trips, workshops, and networking events with leading hotels, resorts, and tourism brands in Vietnam.
• Working hours: Monday to Friday (8:30 AM – 5:30 PM), Saturday morning (Work From Home, 8:30 AM – 12:00 PM).
• Monthly event activities, in/out-of-office events, and annual staff party.
• Training courses, mentorship, and shadowing opportunities with experienced marketing professionals.

Qualifications/Requirements:

• Bachelor’s degree in Business Management, Sales, Marketing, Communications, Advertising, or a related field.
• Minimum 1 year of proven experience in a client-facing commercial role such as Account Executive, or a similar position; hospitality industry experience is preferred.
• Solid understanding of the hospitality and hotel landscape, including industry trends and key stakeholders; prior experience in hospitality marketing or communications is a plus.
• Strong project management skills with the ability to manage multiple priorities and meet tight deadlines.
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization.
• Excellent negotiation, listening, and presentation abilities.
• Strong verbal and written communication skills.
• Fluent in English and Vietnamese (both written and spoken).