Mô tả công việc

• Assist the Reservations Manager and Reservations team in providing efficient and friendly reservation services.
• Support the daily operations and training activities of the Reservations Department.
• Coordinate with the DORM to ensure smooth departmental operations.
• Support the achievement of revenue targets and customer satisfaction.
• Perform other duties as assigned.

Quyền lợi được hưởng

• 100% salary and service charge
• A lot of opportunities for training, development and internal promotion
• Great discount on room rate and F&B for associates, family and friends

Yêu cầu công việc

• Education:

High School Diploma or equivalent; a degree in Hospitality, Tourism, or related field is preferred.

• Working Experience and Skills & Abilities:

Good communication and customer service skills.

Good telephone and computer skills.

Good command of English, both written and spoken.

Basic knowledge of hotel reservation systems.

Strong attention to detail and willingness to learn.

Previous experience in Reservations, Front Office, or Tele-sales is an advantage.

Yêu cầu hồ sơ

• Resume and an application letter
• A Resume in English certified by local authority within the last 6 months
• Health certificate within the last 6 months
• A photocopy of ID card
• Letter of Recommendation