Mô tả công việc

• Prepare list of arrival including: guest’s profile, room assigned, and special request if any.

• Review operation logbook and follow up with on-going tasks.

• Check room assigned status and update into the system

• Greeting guest and execute the registration process up to the hotel’s standard

• Double check the assigned room status and escort guest to room with luggage.

• Confirm the completed reservation in the system and handle any incidents occurred.

• Receive and handle guest requests properly with relevant departments

• Update operation logbook regularly in work shift, handover to the other shift for follow up. 

• Assemble reports/records/checklist related to the department operation.

• Perform other administrative documentation as requested.

• Be proactive in self-setting specific goals to develop in professional career. 

Quyền lợi được hưởng

• Attractive salary and benefits, full service charge and salary during probation period

• Good opportunity for learning and development

• Educational and living expenses allowance

• Benefits for seniority

• 12 annual leaves, 8 days off per month

• Duty meal, uniform provided by Company

• Insurances as per law

• Accident Insurances 24/7

• Dormitory for staff (terms and conditions applied)

• Great change to discover internal and external training programs

• Other benefits will be shared in the interview

Yêu cầu công việc

• Bachelor Degree of Hospitality Management or related field.

• 1-2 years of experience in a receptionist, night auditor is preferred

• Professional appearance and positive attitude

• Fluent communication in English and/or other language is a plus

• Understanding of PMS, Microsoft Office

• Communication, upselling, guest relation skills

• Male candidates are preferred for this position due to operational requirements

Yêu cầu hồ sơ

Hotline: 0984******