Mô tả công việc

• Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel.

• Contact customers via calls or arranged meetings to discover their needs and requirements.

• Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel.

• Answer all correspondence and enquiries received during the working week within 24 hours of receipt; maintain good public relations with customers.

• Provide customers with a list of available services and their accompanying prices and offer discounts when necessary.

• Assist clients in selecting the most appropriate service that best meet their specifications and needs.

• Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement.

• Collaborate with other hotel staff to ensure clients have a good time.

• Monitor the customer service quality of the hotel to ensure customers are tended to appropriately.

• Process and facilitate requests for customized services such as room redecoration, equipment, and switch.

• Coordinate and organize the details of an event such as catering, lodging, seating, and security.

• Resolve and quell misunderstandings within a hotel premises.

• Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals.

• Set annual budgets and implement strategies effective for achieving set targets.

• Conduct assessment of sales performance to make necessary adjustments to increase patronage.

• Report daily, weekly, monthly to the sales manager.

Quyền lợi được hưởng

WHAT WE OFFER

- Attractive Salary and Bonus

- Social insurance, health insurance, unemployment insurance according to Labor Laws

- Professional, dynamic working environment with frequent team-building activities

Yêu cầu công việc

- At least 1-2 years experiences similar position.

- Motivating, organizational and training abilities.

- Fluently in English both speaking and writing.

- Proficient in the use of Microsoft Office.

- Excellent customer service skills.

- Knowledge about Sales and Services management skills.

- Be strong in communication, problem solving skills, negotiation skills, and teamwork.

Yêu cầu hồ sơ

Hồ sơ xin việc bao gồm:

1/ Đơn xin việc.

2/ Sơ yếu lý lịch tự thuật (Có công chứng và xác nhận của địa phương trong vòng 06 tháng).

3/ Sổ hộ khẩu (Có công chứng và xác nhận của địa phương trong vòng 06 tháng) hoặc giấy xác nhận thông tin cư trú.

4/ Căn cước công dân (Có công chứng và xác nhận của địa phương trong vòng 06 tháng).

5/ Bằng cấp - chứng chỉ liên quan (Bản sao có Công chứng trong vòng 06 tháng).

6/ Giấy khám sức khỏe (Có xác nhận của các cơ sở y tế trong vòng 06 tháng).

7/ 04 ảnh thẻ 3*4 (hoặc 4*6).

Ứng viên quan tâm vui lòng liên hệ 0373****** (Ms Hương) hoặc Mrs Tea Nguyen HRM - 0911******//Hotline: 0377******