Mô tả công việc

• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure..
• Anticipating and addressing guests' needs, and resolving their problems and complaints.
• Operating switchboard and assisting with inquiries.
• Assisting the reservations manager with taking reservations.
• Collaborating and communicating with other internal departments to ensure guest satisfaction.
• Complying with hotel procedures and safety policies.
• Performing duties on a daily checklist.

Quyền lợi được hưởng

• Competitive salary & compensation
• 2 day-off/ week
  
• Learning and Development opportunities
• Meals and uniform are provided
• Continued training
• Participates in multiple activities
• Social & health insurance, plus PVI insurance
• Monthly recognition program

Yêu cầu công việc

• Bachelor's degree in Hotel Management, Business Administration or related fields
• Good command of English or other languages
• Understanding of Opera system
• At least 1 year of experience in the same role
• Great problem-solving skills
• Attention to details
• Ability to work under high pressure

Yêu cầu hồ sơ