Floor Supervisor
Job description
Mô tả công việc
• Supervise and coordinate the daily activities of Room Attendants .
• Inspect guest rooms, corridors, pantries, and public areas to ensure cleanliness and compliance with hotel standards.
• Ensure all rooms are ready for arrival according to established quality requirements.
• Monitor staff productivity and maintain proper work schedules.
• Report maintenance issues and follow up on repair requests with the Engineering Department.
• Train and guide Housekeeping team members on cleaning procedures and service standards.
• Ensure adequate supplies, linens, and amenities are available.
• Handle guest requests and complaints promptly and professionally.
• Maintain housekeeping records, reports, and checklists.
• Ensure compliance with health, safety, and hygiene regulations.
• Assist the Assistant Housekeeping Manager with departmental operations and special projects.
Quyền lợi được hưởng
• Attractive salary and benefits, full service charge and salary during probation period• Good opportunity for learning and development
• Educational and living expenses allowance
• Benefits for seniority
• 12 annual leaves, 8 days off per month
• Duty meal, uniform provided by Company
• Insurances as per law
• Accident Insurances 24/7
• Dormitory for staff (terms and conditions applied)
• Great change to discover internal and external training programs
• Other benefits will be shared in the interview
Yêu cầu công việc
• Diploma or Bachelor's degree in Hospitality Management or a related field is preferred.
• At least 2 years of experience in the same position at 4-5 stars hotels or resorts
• Good knowledge of housekeeping procedures, cleaning chemicals, and hotel quality standards.
• Leadership and teamwork.
• Time management and multitasking abilities.
• Customer-oriented mindset.
• Ability to work under pressure.
• High standards of cleanliness and quality control..
• Basic computer skills (Microsoft Office and hotel management systems).
• Ability to work flexible shifts, including weekends and public holidays.
• Good command of English is an advantage.
Yêu cầu hồ sơ
Hotline: 0984******